Hello,
Fist of all, please excuse my english if it is not always correct. This is not my first languate.
I am having a problem with BE 2012. I am backing up multiple windows 2008 R2 servers and 2 of them are returning the following error message in the job log.
Directory \\ServerName\DriveLetter\FolderName\$Extend was not found, or could not be accessed.
I have searched on the net about this $Extend partition or folder or whatever it is and it seems to be something related to the system and it is not accessible. And it seems that if we do not back-it-up, it is not a problem. The server will still be restorable in case of crash.
So far, i am ok with that. But how can I exclude it from the job selection list if it is not visible or accessible. I would like to have my backup job being finished with a status of "completed successfully" instead of "Backup failed" all the time.
Also, as I said at the beginning, I am backing-up multiple windows 2008 R2 servers and only 2 of them gives this error. Does $Extend is part of the system or not. if yes, why it does not give error on other servers.
I read posts on the web saying that all I have to do is to give security permission to the backup account but I cannot see it so how can I do it.
The only post by Symantec, that I found is the following and is related to product BE 12.5 and 12.0 and Symantec confirms that This error can be ignored. Restore operations from these backup sets will not be affected. But I still would like to avoid the Backup failure error message.
I am using BE 2012 SP3
The 2 servers that give this error are 2 Microsoft Exchange 2010 Servers that are DAGed together. So if the error occurs on one, it will occurs on the other one since both are configured the same way, witht the following configuration.
C: (System files)
E: (Pagefile)
F: (Exchange Program files)
G: (Transaction Logs)
H: (Databases)
The problem occurs on the G: partition. What is weird with this partition is that it contains only a mount poing to a hidden partition that has no drive letters.
I am not the one who configured it like this. It has been configured by a consultant who said it was the correct way to do it. Unfortunately, the consultant is no longer available.
Any help would be appreciated.