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Problem backing up Lotus Notes

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Necesito una solución

Product: Symantec NetBackup 7.5.0.4

I have a problem backing up two Lotus Notes Servers.

 

Job details for server 1:

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2013-05-03 01:00:00 - Info nbjm(pid=6112) starting backup job (jobid=386406) for client viva, policy lotus_viva_slp_silver_backup01, schedule diff  
2013-05-03 01:00:03 - estimated 88393770 Kbytes needed
2013-05-03 01:00:03 - Info nbjm(pid=6112) started backup (backupid=viva_1367535603) job for client viva, policy lotus_viva_slp_silver_backup01, schedule diff on storage unit backup01_dedup
2013-05-03 01:00:03 - started process bpbrm (7832)
2013-05-03 01:00:05 - Info bpbrm(pid=7832) viva is the host to backup data from     
2013-05-03 01:00:05 - Info bpbrm(pid=7832) reading file list from client        
2013-05-03 01:00:05 - connecting
2013-05-03 01:00:07 - Info bpbrm(pid=7832) starting bpbkar32 on client         
2013-05-03 01:00:07 - connected; connect time: 00:00:02
2013-05-03 01:00:13 - Info bpbkar32(pid=3648) Backup started           
2013-05-03 01:00:13 - Info bptm(pid=9312) start            
2013-05-03 01:00:13 - Info bptm(pid=9312) using 262144 data buffer size        
2013-05-03 01:00:13 - Info bptm(pid=9312) setting receive network buffer to 1049600 bytes      
2013-05-03 01:00:13 - Info bptm(pid=9312) using 30 data buffers         
2013-05-03 01:00:14 - Info bptm(pid=9312) start backup           
2013-05-03 01:01:10 - Info bptm(pid=9312) backup child process is pid 10276.7504       
2013-05-03 01:01:10 - Info bptm(pid=10276) start            
2013-05-03 01:01:10 - begin writing
2013-05-03 01:55:41 - Error bpbrm(pid=7832) from client viva: ERR - failure reading file: Lotus Notes:\E:\Lotus\Domino\Data\ILAB\Viva\db270602.nsf (WIN32 1: Unknown error)
2013-05-03 02:36:27 - Error bpbrm(pid=7832) from client viva: ERR - failure reading file: Lotus Notes:\E:\Lotus\Domino\Data\ILAB\Viva\Errorlog.nsf (WIN32 1: Unknown error)
2013-05-03 03:20:30 - Error bpbrm(pid=7832) from client viva: ERR - failure reading file: Lotus Notes:\E:\Lotus\Domino\Data\ILAB\Viva\IFO\checklist.nsf (WIN32 1: Unknown error)
2013-05-03 06:07:14 - Info bptm(pid=9312) waited for full buffer 58488 times, delayed 81048 times    
2013-05-03 06:07:55 - Info bptm(pid=9312) EXITING with status 0 <----------        
2013-05-03 06:07:55 - Info backup01.adm.intra(pid=9312) StorageServer=PureDisk:backup01; Report=PDDO Stats for (backup01): scanned: 73775492 KB, CR sent: 14570390 KB, CR sent over FC: 0 KB, dedup: 80.3%
2013-05-03 06:08:18 - Info bpbrm(pid=7832) validating image for client viva        
2013-05-03 06:08:21 - end writing; write time: 05:07:11
the requested operation was partially successful(1)
-----------------------------------------
 
Job details for server 2:
---------------------------------------------
2013-05-02 22:32:48 - Info nbjm(pid=6112) starting backup job (jobid=386317) for client max2k3, policy lotus_max2k3_slp_silver_backup01, schedule diff  
2013-05-02 22:32:50 - estimated 91953277 Kbytes needed
2013-05-02 22:32:50 - Info nbjm(pid=6112) started backup (backupid=max2k3_1367526770) job for client max2k3, policy lotus_max2k3_slp_silver_backup01, schedule diff on storage unit backup01_dedup
2013-05-02 22:32:50 - started process bpbrm (7520)
2013-05-02 22:32:52 - Info bpbrm(pid=7520) max2k3 is the host to backup data from     
2013-05-02 22:32:52 - Info bpbrm(pid=7520) reading file list from client        
2013-05-02 22:32:52 - connecting
2013-05-02 22:32:54 - Info bpbrm(pid=7520) starting bpbkar32 on client         
2013-05-02 22:32:54 - connected; connect time: 00:00:02
2013-05-02 22:33:00 - Info bpbkar32(pid=2428) Backup started           
2013-05-02 22:33:00 - Info bptm(pid=11060) start            
2013-05-02 22:33:00 - Info bptm(pid=11060) using 262144 data buffer size        
2013-05-02 22:33:00 - Info bptm(pid=11060) setting receive network buffer to 1049600 bytes      
2013-05-02 22:33:00 - Info bptm(pid=11060) using 30 data buffers         
2013-05-02 22:33:01 - Info bptm(pid=11060) start backup           
2013-05-02 22:33:46 - Info bptm(pid=11060) backup child process is pid 9840.10428       
2013-05-02 22:33:46 - Info bptm(pid=9840) start            
2013-05-02 22:33:46 - begin writing
2013-05-03 00:16:48 - Error bpbrm(pid=7520) from client max2k3: ERR - failure reading file: Lotus Notes:\D:\Program Files\IBM\Lotus\Domino\data\Kristinehamn\BBKristinehamn.NSF (WIN32 1: Unknown error)
2013-05-03 03:16:23 - Error bpbrm(pid=7520) from client max2k3: ERR - failure reading file: Lotus Notes:\D:\Program Files\IBM\Lotus\Domino\data\Kristinehamn\insatserkristinehamn.nsf (WIN32 1: Unknown error)
2013-05-03 03:58:12 - Error bpbrm(pid=7520) from client max2k3: ERR - failure reading file: Lotus Notes:\D:\Program Files\IBM\Lotus\Domino\data\Kristinehamn\insatserkristinehamn2012.nsf (WIN32 1: Unknown error)
2013-05-03 04:55:47 - Error bpbrm(pid=7520) from client max2k3: ERR - failure reading file: Lotus Notes:\D:\Program Files\IBM\Lotus\Domino\data\LogMaxiMilia20120521.nsf (WIN32 1: Unknown error)
2013-05-03 05:37:30 - Error bpbrm(pid=7520) from client max2k3: ERR - failure reading file: Lotus Notes:\D:\Program Files\IBM\Lotus\Domino\data\RHKristinehamnKopia.NSF (WIN32 1: Unknown error)
2013-05-03 06:54:59 - Error bpbrm(pid=7520) from client max2k3: ERR - failure reading file: Lotus Notes:\D:\Program Files\IBM\Lotus\Domino\data\statrep.nsf (WIN32 1: Unknown error)
2013-05-03 07:12:18 - Error bpbrm(pid=7520) from client max2k3: ERR - failure reading file: Lotus Notes:\D:\Program Files\IBM\Lotus\Domino\data\Storfors\BBStorfors.NSF (WIN32 1: Unknown error)
2013-05-03 07:48:56 - Info bptm(pid=11060) waited for full buffer 124012 times, delayed 207707 times    
2013-05-03 07:49:38 - Info bptm(pid=11060) EXITING with status 0 <----------        
2013-05-03 07:49:38 - Info backup01.adm.intra(pid=11060) StorageServer=PureDisk:backup01; Report=PDDO Stats for (backup01): scanned: 75833004 KB, CR sent: 9447896 KB, CR sent over FC: 0 KB, dedup: 87.5%
2013-05-03 07:49:52 - Info bpbrm(pid=7520) validating image for client max2k3        
2013-05-03 07:49:56 - end writing; write time: 09:16:10
the requested operation was partially successful(1)
 
The job was successfully completed, but some files may have been
busy or unaccessible. See the problems report or the client's logs for more details.
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As you can see I get this WIN32 1: Unknown error, ERR - failure reading file <database>.nsf
 
 
Lotus Domino
Windows 2008 64-bit
8.5.2FP2
 
and the other have version 8.5.2FP1
 
 
 
But that is not the exact same errormessage that I have in the log and does it adress a 8.5 Domino server (they talk about 6.5 in the tid). Besides sounds a bit scary when they talk about Domino crashing when changing the value.
 
Any ideas? Not having backup on those nsf-files is really bad and they work 24/7 with the files so taking down Notes during the night and taking backup will be a problem.
 
/Freddie
 
 

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